FAQ

Got questions? We’ve got answers. If you don’t find what you need here, email us and we’ll help you out.


About Stack55

What is Stack55?

Stack55 is where you go when an off-the-shelf box just won’t cut it. We make custom aluminum enclosures for electronics, and we do it fast. Our online editor lets you design your enclosure, get an instant price, and order it without talking to salespeople. No setup fees, no minimum order—just the box you need, exactly how you need it.

Who is Stack55 for?

Anyone who needs a custom enclosure without the usual hassle. Our customers include:


Design & Customization

How do I design my enclosure?

  1. Open our online editor.
  2. Pick your size and add cutouts, holes, text, or logos.
  3. See your price update instantly as you tweak your design.
  4. Order, sit back, and let us take care of the rest.

Can I pick any size I want?

Sort of. You can adjust the length, width and height freely, within certain limits. If your design doesn’t fit, let us know—we might have a solution.

What finishing options do you offer?

We keep it classy with:

I need a specific hole pattern—can you do that?

Yep. Our editor lets you place holes, but if you need something complex, just reach out. We’re good at problem-solving.


Ordering & Pricing

How much does this cost?

It depends on the size, complexity, and quantity. Some examples:

No hidden fees. No surprises. Play around in our online editor to get a real-time price.

Do you have a minimum order?

Nope. If you just need one, that’s fine. If you need a hundred, we’ve got you covered.

Are there setup fees or tooling costs?

No! Unlike other companies that charge extra just to get started, we keep things simple. You only pay for what you order.

Do you offer bulk discounts?

Yes! The more you order, the less you pay per unit. Discounts are applied automatically.


Production & Shipping

How is shipping charged?

Shipping costs are calculated and charged separately at checkout.

How long does it take to get my order?

We manufacture and ship within 7–15 days. Standard shipping times are 1-3 business days. If you need it faster, let us know—rush options are available.

Do you ship internationally?

No. We currently don't offer interntional shipping.

Can I change or cancel my order after placing it?

Since each enclosure is custom-made, once production starts, changes might not be possible. If you need to make a change, contact us ASAP.


Use Cases & Industries

Who typically uses Stack55 enclosures?

Our enclosures are perfect for:

Can I use Stack55 enclosures outdoors?

Our aluminum enclosures are sturdy, but if your project is braving the elements, you might need extra weatherproofing (like gaskets or coatings). Contact us for advice.

Can I resell Stack55 enclosures?

Yes! If you're looking to resell or order in bulk, email us at info@stack55.com.


Support & Contact

Where are you located?

We manufacture our enclosures at our facility in Pearl River, NY.

What if my order arrives damaged or incorrect?

We’re human, and sometimes mistakes happen. If there’s an issue, email us within 15 days with photos, and we’ll make it right.


Still have questions? Contact us and we’ll be happy to help.